Cast Iron Guarantee
Cast Iron Guarantee
- What does this guarantee cover?
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Le Creuset cookware is guaranteed to you by Le Creuset Hong Kong Limited to be free from defects in material and workmanship at the time of its purchase. For this Lifetime Limited Guarantee to apply, you must follow the care and use instructions provided with the utensil. This guarantee covers normal household use only.
- What does this guarantee not cover?
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This guarantee does not cover damage from abuse, commercial use or other non-consumer use, neglect, normal wear or tear, overheating, or any use not in accordance with the cookware instructions provided with the utensil. This guarantee does not cover damages such as the cost of repairing or replacing other property that is damaged due to a defect in the utensil, the cost for transportation of the utensil to get guarantee service, loss of time, loss of use, or other consequential or incidental damages.
Since part of the manufacturing process is done by hand, colour unevenness, white spots, black spots, yellow spots, bubbling, marks, small holes and dimension variations may occur. These are not covered under the guarantee but will not affect performance.
Le Creuset enamelled cast iron is extremely durable but it may be damaged if accidentally dropped or knocked against a hard surface. Please note that this is not covered by our Lifetime Guarantee - Who is covered by this guarantee?
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This Lifetime Limited Guarantee covers the original retail consumer purchaser of the utensil, or a consumer who receives the utensil new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the utensil (this guarantee is provided only to consumers, and all express and implied guarantees to non-consumers are disclaimed).
- How long does this guarantee last?
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This Lifetime Limited Guarantee begins on the date of purchase and lasts as long as a covered consumer owns the utensil.
Proof of purchase must be presented for claiming the guarantee. - What is our Guarantee?
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Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production. Replacement with the same colour cannot be guaranteed.